Answered on: November 25, 2019

Client

I received an email quote from you yesterday for Fiat 500 a weeks car hire 50.39GBP at Torrevieja Paseo Marítimo, but gone to book today and is now 63.91GBP. Is my lower quote still available?

Agent

I doubt it, but let me look. I check your email quote.

Agent

No, sorry the rental rate has gone up, you shouldn't have hesitated! Rates can go up in one day even in a few hours!

Agent

Oh, one moment. I just found the original rate you saw in the email quote. But you have to search from Spain (country of residence: Spain). It doesn't make any difference for the reservation but it makes a difference for the search results.

Agent

Please clear your cache / memory (if you know how) and do a new search (Spain residence). Then he should see the original rates. The website show you what is possible. I see the rates you saw in your email quote. Or try an earlier pick-up date or later (i.e. a few days either way) if you have that flexiblity!

Client

OK, great. I will tell my brother to book the rental car that way. As he arrives on the 19th we are not flexible in dates. Anyway keep me on price watch as well.